Privacy Policy

​At J Works Fitness & Rehab, professionalism, client care, and clear communication are a priority. The following policies help sessions run smoothly and fairly for everyone.

Appointments & Scheduling

    •    All sessions are arranged directly with Josh at J Works Fitness & Rehab.

    •    Please arrive on time for your session to ensure you receive the full benefit.

 

Late Arrival

    •    If you arrive late, your appointment will still finish at the originally scheduled time.

    •    The full session fee will still apply.

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Cancellations & Missed Appointments

    •    A minimum of 24 hours notice is required to cancel or reschedule.

    •    Late cancellations or missed appointments will be charged at the full session price.

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Payments

    •    Payment is required prior to the session unless agreed otherwise.

    •    Please use your name as the payment reference when sending bank transfer.

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Block Bookings

    •    Block bookings are non-refundable.

    •    Exceptions may be considered only where there is a genuine medical reason

• preventing continuation, at the discretion of J Works Fitness & Rehab.

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Health & Medical Disclosure

    •    Clients must provide honest and accurate health information before sessions.

    •    Any new injuries, pain, or medical changes must be communicated before treatment or training begins.

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Scope of Practice

J Works Fitness & Rehab provides strength & conditioning, rehabilitation, and soft tissue therapy services. These services do not replace medical diagnosis or treatment from a GP or specialist.

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Confidentiality

All personal and health information is kept confidential and stored securely in line with GDPR standards.